Refund Policy for IPTVDADI

At IPTVDADI, we strive to provide our customers with a high-quality experience. If you are not satisfied with our service, please review our refund policy below.

1. Eligibility for Refunds

Refunds are available under the following conditions:

• The service did not work as promised, and you have contacted our support team to attempt resolution.
• The refund request is made within 7 days of purchase.
• You have provided all necessary details for troubleshooting the issue.

Refunds are not granted for:

• Change of mind or accidental purchases.
• Issues caused by customer hardware, internet connectivity, or improper setup.
• Failure to cancel a subscription before the next billing cycle.

2. How to Request a Refund

To request a refund, please follow these steps:

1. Contact our customer support team at [support email or contact form link] with your order details, including:
   

   • Order ID
   • Date of purchase
   • Reason for the refund request

2. Allow up to [insert response time, e.g., 3 business days] for our team to review your request and respond.

3. Refund Process

• Approved refunds will be processed within [insert processing time, e.g., 5–10 business days].
• Refunds will be issued to the original payment method used during the purchase.
• Any transaction fees or charges by payment processors may be deducted from the refunded amount.

4. Non-Refundable Items

Certain items and services are non-refundable, including:

• [List non-refundable items or services, if applicable, e.g., “One-time setup fees, partial subscriptions, or promotional offers.”]

5. Subscription Cancellation

If you wish to cancel a subscription, you must do so before the next billing date. Cancellations made after the billing date will not qualify for a refund.

6. Changes to the Refund Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with the updated effective date.

7. Contact Us

If you have any questions or need assistance with refunds, please reach out to us:
Email: [email protected]
Phone: +212670938494